77bet's Privacy Policy

This Privacy Policy ("Policy") applies to the 77bet website and all its services. When you open an account on 77bet, make a deposit, play games, or contact us — you are considered to have accepted the terms of this policy.

77bet operates this platform with Bangladeshi players in mind. We believe that long-term relationships are built on transparency and trust. This policy therefore explains in plain language exactly what we do — and do not do — with your information.

This policy is connected to our Terms and Conditions. If there is any conflict between the two, the Terms and Conditions will take precedence.

2.1 Registration and Identity Information

When you open an account, we collect the following information:

• Full name and date of birth (for age verification — to confirm the 21+ age requirement is met)
• Mobile number and email address
• Password (stored in encrypted form; 77bet never stores passwords in plain text)
• Preferred language and currency (Taka / ৳)

2.2 Payment and Financial Information

For deposits and withdrawals, we collect the necessary information related to the payment method used. Payment methods currently accepted at 77bet include bKash, Nagad, Rocket, and bank transfer. Information collected may include mobile banking numbers and transaction reference numbers. Full bank account details are not stored on 77bet servers.

2.3 Usage and Technical Information

When you use 77bet, the following information may be recorded automatically:

• IP address and device type
• Browser name and version
• Session duration and pages visited
• Betting history and game session logs
• Cookies and similar tracking technologies (details in Section 7)

2.4 Information from Communications

When you contact the support team via 77bet's live chat or email, the content of that conversation may be stored — for quality assurance and future support purposes.

3.1 Account Management

The primary use of collected information is to create, verify, and secure your account. This includes login verification, sending OTPs, and detecting suspicious activity.

3.2 Processing Financial Transactions

Payment-related information is used to process your deposits and withdrawals, maintain a record of transaction history, and calculate bonuses and cashback.

3.3 Improving Service Quality

By analysing usage patterns, we improve the platform's speed, game selection, and overall experience. Personally identifiable information is never shared with third parties in this analysis.

3.4 Ensuring Responsible Gaming

77bet believes that gaming should always be done responsibly. To this end, we monitor player betting behaviour and take supportive steps where necessary. Our Responsible Gaming guidelines provide full details on this.

3.5 Meeting Legal Obligations

Information may be used to fulfil identity verification and financial record-keeping obligations as required by applicable law.

77bet does not sell your personal information. Information may be shared with third parties only in the limited circumstances listed below:

• Payment Providers: The minimum information needed to complete a transaction via bKash, Nagad, Rocket, or bank transfer is shared with the relevant provider.
• Technology Partners: Software and server service providers involved in operating the platform may access information only as needed for their work.
• Game Studios: Information necessary to manage game sessions may be shared with providers such as PG Soft, Pragmatic Play, JILI, or Evolution.
• Legal Authorities: We may be required to provide information to authorities in response to a court order or a valid legal request.

5.1 Security Measures

77bet transmits all sensitive information via SSL (Secure Socket Layer) encryption. Industry-standard encryption and access control technologies are used to protect data stored on servers.

• Passwords are stored as encrypted hashes
• Payment information is not stored in full on 77bet servers
• Accounts may be temporarily suspended on suspicious login attempts
• Regular security reviews are conducted

5.2 Data Retention Period

Information for active accounts is retained for as long as the account remains open. Even after an account is closed, financial transaction records may be kept for a specified period based on legal requirements.

5.3 Response to a Data Breach

If a data breach is reported to us or detected by us, we will notify affected users as quickly as possible and take the necessary protective measures.

As a user of the 77bet platform, you have the following rights:

• Right to Access: If you want to know what information we hold about you, contact the support team.
• Right to Correction: If your profile contains incorrect information, you can request an update.
• Right to Deletion: A request to delete your information can be submitted alongside a request to close your account, though information covered by legal obligations may be exempt.
• Right to Opt Out of Promotional Communications: If you do not wish to receive messages about bonuses or offers, you can change this yourself from your account settings.

To exercise any of these rights, contact our support team via live chat or email.

7.1 Types of Cookies

Three types of cookies may be used on the 77bet website:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your language selection.
• Analytics Cookies: Help evaluate page visit patterns and site performance.

7.2 Cookie Controls

You can disable or delete non-essential cookies from your browser settings. However, disabling essential cookies may cause problems when logging into your account.

77bet strictly prohibits all services for anyone under the age of 21. Age is verified at registration, and proof of identity may be requested in cases of doubt. Information about any person under 21 is never knowingly collected or stored. If such an account is identified, it is immediately closed and all associated information is deleted.

77bet reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will change. For significant changes, users will be notified in advance via email or live chat.

Continued use of the platform after a policy change will be considered acceptance of the new policy. We therefore recommend revisiting this page from time to time.